LEAN SIX SIGMA
"Coming together is a beginning. Keeping together is progress.
Working together is Success"
Henry Ford, Founder of the Ford Motor Company and Sponsor of Assembly Line
About Lean Six Sigma
Lean Six Sigma is a method that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. Lean is about eliminating the waste and non-value-added activities and Six Sigma focuses on improving process out and quality by identifying and removing the causes of defects and minimizing variability in processes.
CANADA'S BEST LEAN SIX SIGMA FOR GOVERNMENT AND PUBLIC SECTOR ORGANIZATION
The Ontario Municipal Leadership Institute (OMLI), and WSCS Consulting Inc. are partners in the design, development, and delivery of Canada’s best Lean Six Sigma training programs for government and public sector organizations.
Over the past decade, OMLI and WSCS have been engaged in training and certifying hundreds of public sector employees in Lean Six Sigma.
Lean Six Sigma is deep-rooted in serving the customer first and examines services with a view to eliminate waste and non-value-added activities. Understanding that the role of government and public sector organizations continue to become more complex and that citizen demands are increasing, the pressure to streamline services is becoming critically important.
The objective of our Lean Six Sigma programs is to spark a corporate-wide mindset for continuous improvement and cost savings.
“Proven PROSCI Change Management Practitioners and Project Managers who understand that success is based on the “People side of Change.”
Our competitive advantage is… The delivery of customized training that includes a blend of the principles and methodologies of Lean Six Sigma, Change Management and Project Management.
Today, public sector organizations are constantly under tremendous scrutiny with a focus on traditional cost-cutting measures such as downsizing, delaying the implementation or timing of a project, cutting key components of the service, etc. and making service improvements has typically been viewed, as the way of introducing “higher costs and ultimately an increase in taxes”.
OMLI and WSCS Consulting, are working closely with all levels of government and their agencies by shifting the focus on the “customer” with guaranteed results in cost savings, process improvements and efficiencies.
CERTIFIED LEAN SIX SIGMA BLACK BELT INSTRUCTOR:
Tammy Carruthers, BA CPA, CGA CFE CICA PMP CLSSBB CCA MCITP CISA WSCS Consultants Inc. Tammy has a Combined Honours Degree in Economics and Law and is a Certified General Accountant. Tammy is also a Certified Fraud Examiner, a Certified Internal Controls Auditor, a Certified Construction Auditor, a Microsoft Information Technology Certified Professional and a Project Management Professional. Tammy has extensive training in Six Sigma and Lean Six Sigma and is a Certified Lean Six Sigma Black Belt and Six Sigma Master in Financial Services. Tammy has been inducted onto Stanford Who's Who. Tammy started her career with Canada Mortgage and Housing Corporation in Program Evaluation for Public Housing. In 1988, Tammy moved on to the Ontario Public Service where she held various financial and managerial positions in the Ministries of Municipal Affairs and Housing and Labour. In 1989, Tammy received the Ontario Government Award for Innovation. In 2003, Tammy was appointed to the position of Treasurer for the County of Lanark and subsequently assumed the IT Director role within the organization. Under her leadership, the County received two Awards of Excellence and Innovation from Diamond Municipal Solutions and has been nominated two years in a row for the Microsoft Pinnacle Award of Excellence for their innovative approach to their software solution and their work on PSAB implementation. In 2007, Lanark County was further recognized as a leader in IT by Microsoft Canada.
REASONS FOR CHANGE
OMLI and WSCS Consulting, are working closely with all levels of government and their agencies by shifting the focus on the “customer” with guaranteed results in cost savings, process improvements and efficiencies.
- You have been doing the same thing over and over without any significant improvement – “same old results”.
- Improving services at the same or lower costs, means getting a NEW PLAYBOOK!
- If your objective is to find new capacity within your employees, then you need to direct energy to important services and ELIMINATE the things that DON’T ADD VALUE.
- Shifting your focus on your customer and eliminating the non-value-added activities and business processes does NOT mean reducing quality customer service.
- Re-energizing your organization to get employees excited about what they do will ignite endless possibilities.
- Taking the time to examine the actual work performed will provide valuable insight into proper planning for the future.
FREE WEBINAR Introduction To Lean Six Sigma
DATE: OPEN-ON-DEMAND TIME: I HOUR
This customized webinar has been developed to create an awareness of the means of deploying and the impact of a LEAN Six Sigma initiative as a “Business Process Improvement & Cost Savings Program” for your organization.
OUR HIGH-LEVEL OVERVIEW WILL:
- Increase your understanding of LEAN Six Sigma techniques as business process improvement methodologies.
- Assist you in assessing the overall impact that LEAN Six Sigma can have on your organization.
- Help you to gain an understanding of the role you, as management, must undertake to achieve the greatest level of success.
- Share some examples of how LEAN Six Sigma has re-energized governments and some practical examples of its application and success.
What is “LEAN”?
Lean is a systematic approach to reduce or eliminate activities that don’t add value to the process. Lean ensures customer satisfaction and high quality.
A Lean program delivers:
- reduced process cycle time,
- improved service delivery time,
- reduced or eliminated defects in a process,
- reduced inventory levels and
- optimized resources to support efficiency
Lean encourages and promotes continuous improvement.
What is “Value”?
“Value” is related to the customer’s perception of the product(s) or service(s), which he or she is willing to pay for.
Lean examines processes based upon the following classifications:
- Non-Value-added Activity: These activities are waste and do not add any value to the process or products.
- Value-added Activity: These activities add value to the process and are essential. They improve processes for productivity and quality.
- Enabling value-added Activity: These activities do not add value and are necessary for the continuity of a process.
- In any process, approximately 85% of activities are non-value adding activities. The aim of the LEAN approach is to identify them in the process and use specific lean tools to eliminate or reduce them.
- Lean is applicable to any organization. A Lean organization improves process efficiencies.
Types of Waste & Waste Removal
Employees will be able to map the value stream, showing the workflow process steps. The value stream mapping helps to identify & eliminate non-value-added activities.
Meet Some of Our Partners
Advancing public and private sector excellence in training, innovation and best practices through
collaboration and strategic partnerships.
