WEBINARS

WEBINARS – LIVE AND ON DEMAND

MUNICIPAL FRAUD AWARENESS, PREVENTION & DETECTION

4-PART VIRTUAL TRAINING SESSIONS
NEW DATES: Feb. 25, March, 4, 18, 25 TIME: 9am-12pm (EST)
COST: $499./pp + HST (Group rates for 3 or more registrants from same organization available at $299./pp + HST)

PROGRAM OVERVIEW:

During this course, you’ll develop the skills to:

Recognize the features that render municipalities appealing targets for fraudsters.
Identify internal control vulnerabilities that increase municipalities’ susceptibility to fraud.
Detect collusion with external entities aimed at executing fraudulent schemes.
Revise procurement practices and policies to mitigate fraud risks, fostering an environment of fair competition and reduced costs within the municipality.

*We will also discuss prevalent fraud types at the municipal level and explore proactive measures to thwart them.

CLICK HERE TO REGISTER!

FRAUD AWARENESS WEEK IS NOVEMBER 17-23, 2024

“In support of International Fraud Awareness Week, we are offering a special rate for this training.”

Successfully Transitioning To Supervisor, Manager, or Team Lead

This 5-part mini webinar training program has been specifically developed for NEWLY appointed Managers, Supervisors, Team Leads or anyone aspiring to a leadership role.
This series is also relevant to the seasoned employee in need of a leadership refresher. DURATION: Each Webinar is 1 HOUR
COST: $499. + HST /pp (Group Rates of 3+ available)

PROGRAM OVERVIEW:

Providing new Managers, Supervisors or Team Leads with the awareness and opportunity to develop the necessary skills to make a successful transition into their new role!

Webinar #1 – Making a Successful Transition to Manager, Supervisor or Team Lead

Successfully transitioning into a new leadership role moving from Peer to Manager, Supervisor or Team Lead

Overview: What’s next and how to survive and thrive!

What got you here won’t keep you there! – Identifying and discussing the important skills you will need to be successful in your new role
Understanding the all-important HR function and your role within it – Hiring, evaluating, coaching, and unfortunately sometimes terminating. Putting the pieces together to understand the big picture
The unionized work environment – what does it meant to you?
Universal Supervisory Principles

Webinar #2 – Effective Communication & Understanding Emotional Intelligence

Understanding the importance of communication and how you can use it effectively.

Overview: Putting your communications skills to the test and how well do you interpret/understand your emotions?

Communication is a critical tool – How to be an effective communicator
Understanding our perceptions and biases – and how they influence our communication
Dealing with Gossip and Office politics
How to navigate difficult conversations and delivering constructive feedback!
Employee engagement is about effective communication (listening and responding)
What is Emotional Intelligence (EQ)? Understanding how it impacts our conversations.
Building your success through relationship management

Webinar #3 – Time Management, Planning and Organizational Skill Development; and the Importance of Integrity; and Problem Solving using Data

Where does the time go? Setting the stage to make better decisions using the right data.

Overview: Understanding what is consuming your time. Where is your moral compass pointing you? Are you solving the right problems – How do you know?

Using the WADE FORMULA to keep things straight
Improving Planning and Organizational Skills
Getting your priorities straight. Moving from “Micro-Manager” to “Skilled Delegator”
Ethics and Integrity – searching your soul!
Diagnosing and Solving Problems – Data driven decision making – what are you measuring?

Webinar #4 – Investing in & Developing Your Team – Producing Results. Your TEAM is key to Your Success! Make the most effective use of your TEAM!

Most of your challenges will be based upon getting your team to perform and produce results.

Overview: Making the most effective use of your TEAM!

What makes a TEAM successful?
Patrick Lencioni’s “The Five Dysfunctions of a Team”, and we might overcome them.
The Feedback Continuum – Having those Difficult Conversations
Putting your Emotional Intelligence (EQ) to work with your TEAM!
Understanding how TEAMS DEVELOP – Bruce Tuckman model
Remote and Hybrid Workplaces – The Challenges they pose to us
Celebrating the “WINS” to build “COMMITMENT”.
POWER AND INFLUENCE – What’s in your Toolbox?

Webinar #5 – Developing your ORGANIZATION AWARENESS
Ready or not, you are now a part of another TEAM and developing that “FIRST TEAM” mindset will be critical for your future organizational success.

Once you step into a new management role you need to develop an understanding of how the organization works – what’s important, why and how to navigate through the complexities related to it.

Overview: Knowing how to navigate the organization is key to your future success!

Did you know that your perspective needs to adapt and change to meet a new reality?
Managing isn’t just a one-way street – Learn to Manage UP!
Understanding the Culture of the Organization and Why is it so important?
Tips on building your TEAM Culture
Strategic Planning – Why it’s important to understand where your organization is headed!
Dealing with Failure Problem Solving in your organization
The political fishbowl effect – working in local government – the politics
Drivers for Change – Change Management – Building Commitment for Change or anyone who aspires to advance to a leadership role within their organization.

Strategic Planning & Financial Management

The importance of the “Strategic Plan” and how it influences the work you do. Understanding your role in developing and managing your budget.

Overview:

Strategic Planning – process, goals/objectives and tasks – performance measures – the budget process – Financial Controls
Different approaches to thinking (Strategic, Critical and Systems thinking) Developing Creative Choices
Developing Key Performance Measures
Procurement/Purchasing – staying on track

Effective Communications

Listening carefully, understanding emotions and setting the right tone when communicating with others.

Overview:

Building/Supporting your Team
Why those difficult conversations are important!
What is Emotional Intelligence (EQ)?
Engaging others in decisions
Building TRUST
Generational differences at work

Organizational Culture & Time Management

Gain the insight and develop the skills to get things done. Managing toward outcomes!

Overview:

Corporate Culture in the Organization
Planning the work – working the plan
The art of delegating
Setting priorities and monitoring progress
Meetings can be frustrating and time consuming! Making them effective.
Remote work – is it the new normal – what does it mean?
Change Management requires personal commitment.

Human Resources Management

Understanding Collective Agreements – Policies – Rights and Responsibilities

Overview:

Recruitment, Interviewing, On-boarding, Coaching and Disciplining,
Setting clear performance expectations
When is a performance management plan required?
Maintaining a Harassment Free and Respectful workplace, Health & Wellness, Workplace Safety
Building resilience in the workplace